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  • HELP -EVEN THE CONTACT SUPPORT IS BROKEN HERE ON NFNA

    09. 08. 2011 14:14


MEAT5757

 No wonder we can't build this communtiy. New people can't get the game to work and on top of it the support ticket system is having isuses also.

  I just bought a new computer went to down load Navy Field and of course I get a data file corrupt. Now if I was a new person first time playing this after the second time trying to install I would say f*** it and move  which is what probally happens with 95% of the new people trying to play this game. Another reason I do not refer this game anymore tired of friends downloading and not being able to play with out first spending sometimes hours to try and get the game to work, but  since I have played the game for 5+ years now I check the forum and look for the fixes to the issues. 


 So like I said  just bought a brand new computer using windows 7 ultimate and had to down load the game and can not log into game. I get the data file ITFPDITM2.spr is corrupt. I followed the instructions on the forums to fix this error but it seems both ITFPDITM2.spr files are corrupt also. The one dated from 1/6/2011 (Patch one) and the new one dated 9/7/2011(Enfus updater one) both are corrupt and do not work with the current version. 

 I'am posting this in general and not in Tech support so that maybe one of the higher up devs will take a look and notice that the first thing that should be fixed is that when new people down load the game they do not have to jump through hoops to play it and second how the hell can you have a support section that doesn't work. Some kind of internal error I get after three times trying to send in a ticket.


 Please post the correct spr file or patch so I can get the game working and fix the support ticket center also 


 Meat5757 



*Edited for language - Ny* 

 

  • Re : HELP -EVEN THE CONTACT SUPPORT IS BROKEN HERE ON NFNA

    09. 08. 2011 15:57


Elliot2lazy
Just have someone copy their entire SPR folder so when you re-download NF you copy their folder over yours and ding...your done...just had the same problem on buddy's TS and thats what they did and it corrected it beautifully.

  • Re : HELP -EVEN THE CONTACT SUPPORT IS BROKEN HERE ON NFNA

    09. 08. 2011 16:03


nyerkovic
The error you are getting on the Contact Support is because the title of your Support Ticket is too long.
Keep it short and use the main text to explain the situation in detail.

I know you said you have checked the posts in the Technical Support section, but please check again because they have updated the links today so that files work with last night's patch.

  • Re : HELP -EVEN THE CONTACT SUPPORT IS BROKEN HERE ON NFNA

    09. 08. 2011 16:16


MEAT5757
Originally Posted by nyerkovic

The error you are getting on the Contact Support is because the title of your Support Ticket is too long.
Keep it short and use the main text to explain the situation in detail.

I know you said you have checked the posts in the Technical Support section, but please check again because they have updated the links today so that files work with last night's patch.



Thank you for trying to help Nyerkovic but the posts you are refering too still do not fix the problem, which is the file ITFPDITM2.spr is corrupt.

Elliot2lazy great idea , going to try that and see what happens. Thanks

  • Re : HELP -EVEN THE CONTACT SUPPORT IS BROKEN HERE ON NFNA

    09. 08. 2011 16:45


nyerkovic
Originally Posted by MEAT5757

Originally Posted by nyerkovic

The error you are getting on the Contact Support is because the title of your Support Ticket is too long.
Keep it short and use the main text to explain the situation in detail.

I know you said you have checked the posts in the Technical Support section, but please check again because they have updated the links today so that files work with last night's patch.



Thank you for trying to help Nyerkovic but the posts you are refering too still do not fix the problem, which is the file ITFPDITM2.spr is corrupt.

Elliot2lazy great idea , going to try that and see what happens. Thanks


http://fm.en.kupaisky.com/Community/Forum/View.aspx?num=2066&searchtype=0&pagecount=0&searchvalue=&sort=5&category=E01&page1=1

Check that post and try solution 1. It fixed the ITFPDITM2.spr corrupt issue in 5 computers I had to fix, without any of them repeating the problem. I did the fix myself, so I know it works.

Elliot's solution also helps in cases where the link above isn't helpful. And as a last resort, Support Ticket with a short title so you don't have trouble sending it.

  • Re : HELP -EVEN THE CONTACT SUPPORT IS BROKEN HERE ON NFNA

    09. 08. 2011 18:36


greatfuldead
this just shows you how much SDE sucks there cheap koreans :D

  • Re : HELP -EVEN THE CONTACT SUPPORT IS BROKEN HERE ON NFNA

    09. 08. 2011 18:57


aingeal
Originally Posted by greatfuldead

this just shows you how much SDE sucks there cheap koreans :D



And just like that he won a walk through the minefield

  • Re : HELP -EVEN THE CONTACT SUPPORT IS BROKEN HERE ON NFNA

    09. 08. 2011 19:49


Piombo
http://navyfield.com/Community/Forum/View.aspx?page1=1&page=5&pagecount=0&category=E01&searchtype=0&sort=5&num=1989&searchvalue=

follow the last post by Phrozen got me UP

  • Re : HELP -EVEN THE CONTACT SUPPORT IS BROKEN HERE ON NFNA

    09. 08. 2011 20:26


MEAT5757
Originally Posted by Piombo

http://navyfield.com/Community/Forum/View.aspx?page1=1&page=5&pagecount=0&category=E01&searchtype=0&sort=5&num=1989&searchvalue=

follow the last post by Phrozen got me UP



Thank you Piombo I watched the football game and took Elliot2lazy's advice and had a fleet mate down load is Navy Field file for me. Deleted the NFile before running it and got it to work no problem.


Thank you Ark and Wilsonjordan ^ ^

Here is the link where I down loaded if anyone else needs

http://www.megaupload.com/?d=2A2S3QOF

  • Re : HELP -EVEN THE CONTACT SUPPORT IS BROKEN HERE ON NFNA

    09. 09. 2011 01:34


blackhawm
nice work problem result :)

  • Re : HELP -EVEN THE CONTACT SUPPORT IS BROKEN HERE ON NFNA

    09. 09. 2011 01:50


jigoyski
I've had your problems but Phrozen's suggestions did the trick.

Try doing this.

You should by now have the most recent client which is the version 1.327


First
1.- Uninstall NF GAME via Control Panel
2.- Go to C/ProgramFiles and DELETE the SD EnterNET Folder.
3.- Click on start / search / Write SD EnterNET, Navyfield, Navy Field, etc. And DELETE all your PC found of this.

REBOOT PC - REQUIRED

4. Click on Start and select “Run” (located immediately right once you click Start)
5. Type in “regedit” and press enter
6. The registry editor opens
7. Expand the branch titled “HKEY_LOCAL_MACHINE”
8. Expand the branch titled “SOFTWARE” and DELETE any SDEnterNet or NavyField folders
or you can do a search for "SDEnternet" and or "NavyField" one option should work depending on O/S
9. Close the registry editor

REBOOT PC - REQUIRED

then install the v 1.327 game.


THEN


The purpose of the following is just to determine which files are missing/corrupt; it helps in determining the cause of any problems.
This is NOT a fix. It is a diagnostic tool!

The steps below are to perform an 'MD5 hash' check on your NF game files (specifically .data/.dll files & SPR/SOUND/MISSION/MAP folders).
The MD5 check file is based off of my working NF client files. The idea is to compare the 'hash' of my working files to the 'hash' of your (corrupt)
files, thus determining which file is different from mine. Then you can try replacing that file.

1. Download md5summer and the checksum file and run the program.
Be sure to install/extract to your NF Directory (C:\Program Files\SD EnterNET\NavyFIELD)

http://www.megaupload.com/?d=SZ2381B7

OR

https://rapidshare.com/files/3016247784/NavyFieldCheckv1327.exe

2. You will be prompted to associate .md5 files with the program, select YES.
3. Navigate to your NavyFIELD directory, select Verify Sums, select the MD5 checksum file (NavyFIELDCheckv1327.md5).
4. The check will run and any files that do NOT match the hash check will show up as red (error).


Usually you'd get 3 or 4 files that are corrupted.


THEN

And now the file download...

The following is a .rar file containing the most common files that people are having issues with. This is NOT self-extracting, so you will need to extract it to your desktop and copy/replace any files that you have problems with. Once you're done replacing the files, I'd suggest doing another MD5 check to ensure that all files comply.... and as always....

REMEMBER TO DELETE THE "FDLIST" FILE!!!

DOWNLOAD: https://rapidshare.com/files/2254075189/Main_NF_Files.rar

Files included:

ITFFM.spr
ITFOPT.spr
ITFPDITM2.spr
ITPNFS2.spr
Thumbs.db (this is a HIDDEN file, you must configure you folder settings so you can see this file)

Aircraft.data
Armor.data
Engine.data
FCS.data
ForceInfo.data
Frame.data
GunSet.data
Hmbpd.data
Location.data
NTable.data
Projectile.data
SpecialItem.data
Torpedo.data
TpLauncher.data
YF.data
Main.dll


THEN AFTER DELETING THE FDLIST File, you'd get a message that you are attempting to hack, close it then load the game again, it will load but when you try to enter the data file corrupted error will appear.


THEN...



1. Close NF
2. Download the critical .data & mission files from:

http://www.megaupload.com/?d=1HW7M59Z (.rar file, extract to C:\Program Files\SD EnterNET\NavyFIELD)

OR

http://www.megaupload.com/?d=9CT88IEZ (.exe file, self-extracting)

Alternate Mirrors:

https://rapidshare.com/files/1523996110/NavyFieldD_M1327.exe (.exe)

https://rapidshare.com/files/4074682110/NavyFieldD_Mv1327_Files.rar (.rar)


**Note: When prompted to replace any files, select YES**

3. Navigate to C:\Program Files\SD EnterNET\ENFUNS Updater\Downloaded\NAVYFIELDUS and delete the file: FDList.
4. Run NF (nothing should download).... PLAY!



The cut and pasted steps above are the things I did and it worked. Try maybe it might work for you.

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