I still get that from time to time. although it was after the first fix for hackshield went out, and even worse after the 2nd fix for hackshield arrived.
one thing you can do, run something in the background (a game of solitare or freecell, a messenger window, anything at all). and if you get a black screen, you can either alt-tab out, or use the windows key to get out of it. press control-alt-delete and close the non-responsive program (navyfield), then try to load it again.
*** I've found that running a web browser or ventrilo in the background while loading makes it worse, myself ***
it can take a few tries but it should work to get into the game. tech support will just tell you that it's an issue on your side, to check your ports/firewall blah blah blah.
then of course, after 3-4 or so tries you make it into the game loading itself, then it freezes up completely and you need to reboot, then start all over again with the black screen. but that's another issue entirely :/
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