If you have anything that has worked for you, that isnt on this list please let me
know.

* Please remember that editing files/windows settings is done at your own risk.
These are suggestions only I/NavyField/Sdenternet will not be responsible for
anything that happens to your computer if you follow/do not follow these
instructions. *

============================================================

Sub Titles:

*Support Ticket Section*
25) About the Submit Ticket disappear

*PayPal Issues*
23) Paypal "Session Timed Out" Solution

*Manual Uninstall*
Right before (16)
(If you want to reinstall, it's a good idea to follow those steps after uninstalling NF
from Add/Remove Programs.)

* Official Forum Problems *
1) E-mail Verification/Posting on Forums
19) How to refer friends

* Download, Install and Start Game Problems*
2) Error message: data file has corrupted
3) Error message: Hacking attempt detected
4) Error message: current version is different of the game server
5) Error message: Crash/Connection Speed Problems
6) Play your local NavyField
7) White/blackscreen bug, Timeouts...
8) Resolve NF lockup issues
14) "Account Already Logged on"
18) Error Message: "APP Update Preparing Failure. Please Contact the GM."
20) Error Message: "Cannot Load YF.data"
21) "To McAfee and NetLimiter users"
22) "Network Speed is too slow"/login times-out fix

* In Game Problems *
9) Account Gone/Dude wheres my stuff?
10) Zoom Problems
11) Cannot select Mission
12) Programs to Avoid
13) Programs to Help

* Updater Problems *
15) Error Codes 1607, 1628 , 0xFA4C , 0xF3B2, VC file
18) Error: "APP Update Preparing Failure. Please Contact the GM."
24) Auto-Update File Corruption


============================================================
1) I cant post anywhere else but here/I cant verify my e-mail, I never get the E-mail.

- pt1. I cant post anywhere!
This is due to the fact you haven't verified your e-mail. To do this you must enter My
Account at the blue menu to the left. Continue through the menus until you get
to verify my E-mail, before you click on this make sure your e-mail address is
correct and one you can retrieve the message from. After you click verify, check your
e-mail bin you should have received the message (if not go to part 2). There will be
a link below your username and address, click on this. The next step is to log out,
and re-log back into the website, after which you should be good to go.

- pt2. I cant verify, I never get the e-mail.
Often with this e-mail many E-mail providers will consider it junk mail, check in your
junk mail or Spam bins in your mailbox. One note it seems that AOL & MSN
(passport, MSN, Hotmail, etc) may even delete the message before it reaches your
inbox. Using an alternate address may be easier.

- pt3. Mozilla Web Browser Issue
If you check on your Personal Profile that your email is already verified, and you are
using Mozilla as your Web Browser, but you cannot post in anywhere, then you can
check:
-> Enable JavaScript
-> Clear the Browser's Cache

Clearing the cache seems to make Mozilla work again

- pt4. If none of the solution that list above work
Then you will need to submit the ticket and also use your register email to send a
verification email to [email protected], after we receive your request and verify
your email is matched, then we will fix that for you.


============================================================
2) Error message: data file has corrupted

- pt1. Armor menu. Remove all armor, one armor type at a time, exiting the menu
each time. (Ex, remove all bulkhead armor. Click okay. Click okay again, Re enter
armor menu, do the next type).
Once all armor is removed place armor back on ship in same manner (one type at a
time). Each time you adjust your armor, be sure to only adjust one type per visit to
the menu.

- pt2. Anywhere Else.
Exit Game (if not crashed already), Delete all .Data files, and restart the game.
Autoupdater should re-download those files from the server, and you will be good to
go.

-pt3. After update patch
If you get this error message after auto update patch, then please download the
latest update patch from the "manual download" section of www.navyfield.com or
here (http://trainworld.us/NF2/English/download_patch.html) and do manual install
again. (Also please read #24 in this post)

============================================================
3) about message: Hacking attempt detected
This message appears when your Navy Field has not completed the update.

If Hacking attempt detected shows up,

please Try downloading and installing the latest patch manually.

If the above method does not work. Try downloading and installing the full game.


============================================================
4) Error message: current version is different of the game server
- If you are trying to log in, and face this message, please try downloading the patch
from the website, and unzip it, use copy paste method to over write the files in the
correct folder in your Navy Field folder.

- If this message shows up again, uninstall Navy Field from your computer, and
download/install the full version from the website.


============================================================
5) I cant get into the game/Lag/Connection speed Low/etc.
- pt1. Is your firewall burning you?
If you are using windows XP sp2, there is a firewall built in to windows. To allow an
exception for Navy Field follow the following steps.
A) Go to control panel
B) Go to Windows Firewall
C) Go to Exceptions
D) Click Add Program...
E) If Navy Field is not on the list click browse. C:\program files\Sdenternet\Navyfield
is the default spot for Navyfield. Double click on Navyfield program file.
F) Click ok, and Ok. This should allow NavyField to interact with the Internet.

If you have an external or separate software firewall, please be sure you have given
NavyField.exe full access to the internet. Port forwarding is also an option NavyField
uses TCP ports 8001 and 16671. For instructions on how to configure please consult
manufacturer.

- pt2. Could it be DEP?
Try turning off your DEP. If you are using Win XP sp2 these instructions should work
for you.

A) Go to the Control Panel
B) Double-click on the SYSTEM icon.
C) Click on the ADVANCED tab.
D) Click on the SETTINGS button in the PERFORMANCE section.
E) Click on the DATA EXECUTION PREVENTION tab.
F) Check the checkbox in front of Turn on DEP for all programs and services except
those I select
G) Click ADD
H) Navigate to your NF directory and add the NavyFIELD.exe

H2) Also add the Updater's .exe (NOT JUST THE LINK!) to the list!

- pt3. Wireless?
It seems many people report lag, Connection loss, and inability to even log in, has
come from them using a wireless connection. They have cleared up their problems by
using a long cord. This may sound odd, but it has worked for many people.

- pt4. Drivers up to date?
Are all of your drivers up to date? Video Drivers, DirectX, Sound Drivers,
Motherboard, etc...

- pt5. Defragged HDD lately?
Try defragging your Hard Disk Drives!

- pt6. TCP Optimizer.
Some people have said their connection related crash problems have been solved by
this program. You may find the original post about this program
http://www.navyfield.com/board/view.asp?
Num=2563&Sort=E09&Order=re_upday&PageSize=20&Page=2

- pt7. Dont Forget Virtual Memory!
Your virtual memory (or page file) is a way windows uses space on your hard drive
like ram. Many people report that at least double the physical amount of ram you
have is a good number for this. Personally I use about 1500mb. Here is how to
adjust it to suit your needs.
A) Go to control panel
B) Go to System
C) Click on Advanced Tab
D) Click on Performance Settings
E) Click on Advanced Tab
F) Click Change near bottom under Virtual Memory
G) Click Custom Size and Adjust to Taste. Minimum somewhere around 768 and max
around 1500 is what I have set.
H) Click Set. Ok. Apply.

- pt8. U.R.R.
If all else fails, or even at first sight of trouble, often the best way to fix problems
in NF is an Uninstall, Re-download, Re-install. Remember, all of your ship, sailor, and
credit/point information is all stored on the main server so deleting navy field from
your computer completely will not affect this.

- pt9 Restart!
This should be obvious, but I guess its not. If you are having difficulties with any
program, ever, restart your computer. This solves 1/4 of all software issues.

-pt10 Malware
Could it be you have a malware infection (spyware, adware, virus, ect)? Please run a
scan using spybot search and destroy as well as adaware
Spybot- http://www.safer-networking.org/
Adaware- http://www.lavasoftusa.com/products/ad_aware_free.php
Run these applications and scan your computer with your virus scanner.

============================================================
6) Play your local NavyField?!
If you recieve this message, it means you are using an other Version of Windows
besides English Version, you need to change your regional settings to reflect the
United States.
~ Go to your Control Panel and under Reigonal Settings, you will find a host of
settings many of which you should switch to either United States or English.
OR
~ Go to download Microsoft AppLocale, this can help you to run the NF software in
any type of language platform, if you need more information, please go to see the
Microsoft AppLocale Offical menu.


============================================================
7) White/blackscreen bug, Timeouts...
The problems included:

-the login-process timing out
-often getting connection lost errors , during games, in the harbor and at the login
screen
-blackscreen-freeze while loading
-whitescreen-freeze when the view shifts to the port at the start
-being unable to control the ship ingame

Those were all fixed for me with this program but I would like to get it tested by
more people.

If you are willing to try something on your own risk then please follow this and
report back:

Go to

http://www.speedguide.net/downloads.php

Please download the tool called TCP Optimizer.

To use it, first select the network adapter you use and then your connection speed
by using the top slider.

Then go to FILE and create a backup of your current settings.

Then select OPTIMAL SETTINGS in the lower right of the GENERAL SETTINGS tab.

Click APPLY CHANGES and restart your PC.

Now check NF if the problems were solved and PLEASE REPORT BACK HERE!

Also please check if you have NetLimiter installed. If you have it installed please
uninstall it! It is causing problems with NF!
Thank you very much for your attention.
(http://www.navyfield.com/board/view.asp?
Num=2563&Sort=E09&Order=re_upday&PageSize=20&Page=1&SearchPart=&Search
Text=&Mode=ok&Page2=5)

============================================================
8) Resolve NF lockup issues

Here are two new steps which players can take in order to fix issues with game
lockup or crashing issues.

I) Change the screen color depth to 16 bits
You can do this by right clicking on your desktop, clicking properties, and then
accessing the settings tab. From there you can change the color quality from 32 bit
to 16 bit then click ok.

II) Change compatibility mode to windows 2000
You can do this by right clicking on your NF icon. Click on poperties, then select the
compatibility tab. select Run this program compatibility mode for: and select
Windows 2000 then click ok.

These steps are not guaranteed to work, but in many cases they will indeed help.

============================================================
9) I just logged in and Ive lost *ALL* of my stuff, was my account deleted?
No, your account is safe and sound on the main server. If you log into your account,
and it looks like you are starting over, log out and be sure you are logging into the
correct server. Remember:

=> US1 Arizona (Old Name ~ Bismarck / Prince of Wales / Seattle / Vancouver)
=> US2 Missouri (Old Name ~ Iowa / Yamato / Seattle)

============================================================
10) When I press F11 and Zoom out my screen gets all weird with Green at the top
and the mouse pointer has trails.
This common problem may be over come by not using Alt-Tab or the Windows
Key or any other method to drop to desktop while NavyField is loading (Startup,
After you enter ID and PW before Shipyard, Directly Before Battle, Etc).
It is also advisable, if you are having Zoom related graphics bugs, to set your
colourdepth on the Desktop to 16 bits.

============================================================
11) Cannot Select Mission
~ Cant select the Decapacitate the battleships (aka. Mission 110) anymore
Press the UP ARROW key on your keyboard in the mission select window

~Cant select any mission/vers few missions
Please check the level cap for the mission, above this you cannot start it. Also try
taking off your torps if you have any



============================================================
12) Programs To Avoid
NetLimiter
Do not use NetLimiter with NF.
Even only having Netlimiter installed and not using it bugs NavyField, resulting in
various connection errors (black/whitescreen freeze, connection losses, control
losses...)



============================================================
13) Programs To Help
~ Everest Home Edition
http://www.lavalys.com/products/overview.php?pid=1=en
Free program to find out about the specs of your PC

~ TCP Optimizer
http://www.speedguide.net/downloads.php
http://www.navyfield.com/board/view.asp?
Num=2563&Sort=E09&Order=re_upday&PageSize=20&Page=2
May help to clean up your connection to the server, thus making it quicker and less
prone to error. For usage with this game please note seccond link, with suggestions
by Obst.


============================================================
14) Already logged on error
To get around this problem just log into the opposite server than normal if possible
this will kill your other connection to the server then you can log out and back on to
your normal server.


============================================================
15) Error Codes 1607, 1628 , 0xFA4C , 0xF3B2, VC file
Please, follow these directions CAREFULLY paying extra attention
to be sure you are deleting the updater and the game files.

1. Remove all NF files, first start in Control panel and remove ENFUNS Updater and
any Navyfield installations. Then go to your program files area and look for
SDenternet folders, delete them. Find all previous downloads, patches, ETC. DELETE
them.

2. Download NF. Be sure you do so from Navyfield.com and not from some outdated
mirror.

3. Restart Computer.

4. Reinstall, dont open other programs, make sure installer is on top.

This should then prompt you to download the ENFUNS updater. Click yes. It will
download and install it's self. This should eventually end with you back at desktop.
Access your firewall, wether that be the built in windows firewall, or zonealarm or
that norton icon in the corner.. you will NEED to allow the ENFUNS Updater access to
the internet.

Next double click Launcher from your desktop, and you will start the updater, it will
update a few files.

Then click play game, and you should be all good.
______________________

If you get error 1607, 1628 , 0xFA4C , 0xF3B2 Please Do step 1 then:
A) Download newest version of InstallSheild:
http://support.installshield.com/kb/files/Q108158/IsScript7.zip

B) Double Click on file (if you do not have the ability to open .zip files, you will need
to download winzip or similar program).

C) Run enclosed file.

This will update your Version of InstallSheild From this point you can proceed with
step 2 above


For the orginal post, please visit
http://www.navyfield.com/board/view.asp?Num=21708&Sort=E09
_____________________

If you get an error related to the VC file (Version Configuration) while the updater is
running, this means your computer is blocking the updater's access to the internet.
Please be sure that you have allowed access for this program. ENFUNS updater.

Remark: most of the time, just a simple process to fix the prob. Such as set allow NF
updater and NF pass through your firewall or antivirus. Moreover you can try to
check on the LAN setting, is it set to Auto to connect.

______________________

Well, someone's problems with NF crashing was solved today after he made sure
that BOTH the nf.exe AND the Updater's .exe (NOT JUST THE LINK!) were on DEP list
of excluded programs.

Remember, this is for people that experience crashes and maybe even freezes as
well as sudden system reboots (when WinDumb is configured to reboot on critical
errors) anytime during the startup process (which begins when you start the
Launcher).

Only applies to WinXP SP2.

Try turning off your DEP. If you are using Win XP sp2 these instructions should work
for you.

A) Go to the Control Panel
B) Double-click on the SYSTEM icon.
C) Click on the ADVANCED tab.
D) Click on the SETTINGS button in the PERFORMANCE section.
E) Click on the DATA EXECUTION PREVENTION tab.
F) Check the checkbox in front of Turn on DEP for all programs and services except
those I select
G) Click ADD
H) Navigate to your NF directory and add the NavyFIELD.exe

H2) Also add the Updater's .exe (NOT JUST THE LINK!) to the list!

-------------------------
-------------------------
If none of the above information works for you here is another method that has
worked for
many.

1. In your add/remove programs list (control panel, add/remove programs) remove
a) Navyfield
b) Navyfield North America
c) ENFUpdater

2. Using windows explorer
a.start
b.programs
c.accesories
d.windows explorer
In your c: drive "program files" directory delete any SD Enternet folders (up to 2
folders).

3. If you downloaded the client before retail, or from another source, re download
the
client from navyfield.com, And download the Manual Patch.

2. run the navyfield launcher but cancel as soon at it starts downloading

3. find ur ENFUNS Updater folder, by default it's under C:\Program Files\SD
EnterNET\ENFUNS Updater

4. go into ...\Downloaded\NAVYFIELDUS and i will see a folder called
NAVYFIELDUS1115-1116

5. delete the content of that folder, extract the content of the manual patch (from
step
3) into that folder

6. Run the game launcher and enjoy

Thanks to Temstar and ephereal.

________________________
________________________
1. Manual uninstall
You can manually uninstall the game by removing the files and registry keys
associated
with it. Be sure to follow these steps exactly as they appear to prevent accidental
file/program deletion on your system.

To delete the game files (in the default location):
1. Open My Computer.
2. Open the C drive.
3. Open the Program Files folder.
4. Right-click on the SD Enternet folder and choose Delete.
5. Close all open windows.
6. Right-click on the Recycle Bin and choose Empty Recycle Bin.

To edit the registry and remove NavyField and ENFUNS Updater:
***Warning: Modifications to the Windows registry, if not done correctly, can cause
serious problems to a Windows system. Do so only if you are knowledgable in
Windows
Registry***
1. Click on the Start button.
2. Click on Run.
3. Type regedit in the text field.
4. Click File and then choose Export.
5. Name the file Backup and make sure the Export Range is set to All.*
6. Click Save; you will now be returned to the Registry Editor window.
7. Click the plus sign next to HKEY_LOCAL_MACHINE.
8. Click the plus sign next to Software.
9. Right-click on the SD Enternet folder and choose Delete.
10. Click the plus sign next to Microsoft.
11. Click the plus sign next to Windows.
12. Click the plus sign next to CurrentVersion.
13. Click the plus sign next to Uninstall.
14. Right-click on the keys named:
*{9A1D2B0E-EA28-4A52-A625-E6EF2C04E490}
*{E8071E0E-D0B0-474C-8605-8E4CE39200F1}
*InstallShield_{9A1D2B0E-EA28-4A52-A625-E6EF2C04E490}
*InstallShield_{E8071E0E-D0B0-474C-8605-8E4CE39200F1}
and choose Delete.
15. A Confirm Key Delete window will appear, choose Yes.
16. Close the WindowsRegistry Editor.

*Exporting and saving your registry entries is a precautionary step. In the event that
your computer receives errors, just import the saved file.


===========================================================
18) Error Message: "APP Update Preparing Failure. Please Contact the GM."

So far, the only known fix for this is to download the latest manual patch from the
"manual download" section of www.navyfield.com
If anybody finds another fix please let us know.


===========================================================
19) How to refer friends.

you will have nothing to do for refer your friends, the only action that needs to do is
tell your friends to put your name in the "Nominator" section when they do registor
as a new account.


Steps:
1) click on "Check if this ID is available", then there will be another window pop up"
2) tell your friends to put your ID in there and click "Check if this ID is available", if
they type your ID right, then your name will be in fill on the "Nominator"
3) then finish the rest of the area for apply for the new account.

===========================================================
20) Error Message: "Cannot load YF.data"

Check to make sure you have the YF.data file in your NF root directory

then right click on the launcher click properties and change the start in directory to
be
your NF directory


===========================================================
21) To McAfee and NetLimiter users
12 21 2005 4:00AM
Dear fans of NF,

*This post is an updated version of the previous thread*

We have recently discovered that having McAfee or NetLimiter programs running
while trying to play Navy Field may cause the following problems: lag, disconnects,
loss of control, server access denial and some other weird things.
You may experience "Network speed is too slow" or "Login time is over" errors as
well.

The problem with NetLimiter does not only affect NF, NetLimiter also has problems
with some other programs and system configurations.

To bypass the "NetLimiter Issue", please uninstall (simply shutting it down wont
work!) NetLimiter.

The "McAfee Issue" is caused by the "Privacy Service" Component of the Suite.

So if you are having problems connecting and you got the Mc Afee Security Suite,
use custom install and only use "Personal Firewall, Antivirus, Spamkiller". Dont use
the Privacy Service.

Or if you allready installed the whole thing. go to "Start -> Software"
choose "McAfee Privacy Service" and remove it. (on your own risk of course).

And just to make sure that no one misreads this post:

Neither do we claim that these programs are the only source for
the problems you experience, nor do we claim that everyone using these programs
will experience issues.

However, our point here is that we do have reported cases of these programs
causing problems, so if you have these programs and have issues with NF this
MIGHT (and only MIGHT) be (one of the) cause(s) for your issues.

Thank you for playing Navy Field,

Team NF & Obst


Thanks to "hoschman" for helping with that Issue.

=====================================================

22) "Network Speed is too slow/login timed-out" fix

This possible fix is for those that are having issues with the HA patch of 10-13-06:

"Ok, the problem is this:
when trying to connect to the server(any of the two).. instead of going into the
harbour it stays in the login screen for 1-2 mins then a window appears with the
msg "connection to the server has been lost" and below in the message window
sometimes the msg "network speed is too slow.Please try again".

the FIX: apparently the problem is cause by the onboard network card on nforce 3-4
with older drivers which are sending incorrect packets to the server. The fix is as
easy as downloading the latest nforce4 drivers and installing them . BE SURE TO
UNINSTALL OLD DRIVER FIRST,THEN REBOOT BEFORE INSTALL.
If you have a different mainboard, try latest drivers for your model. If you are using
separate network card, latest drivers for that..See the pattern here? :P"

ty Rhyno for the details on this fix

============================================================

23) Paypal "Session Timed Out" Solution

If you have a session problem with PayPal,
please follow the following link for a solution.

https://www.paypal.com/row/cgi-bin/webscr?
cmd=_help&nodeid=25801&leafid=61585&prior_transacti .on_id=547488&answer_id=
16777217

https://www.paypal.com/row/cgi-bin/webscr?
cmd=_help&nodeid=25789&leafid=61459&prior_transacti .on_id=547506&answer_id=
16777217

============================================================

24) Auto-Update File Corruption

This fix is for people who have problems with the ENFUNS Updater, where it tries to
update the game, but it doesnt work, and the update becomes corrupt because of it.

~ Uninstalling the game is NOT required for this fix to work ~

Step 1: Find this file and delete the file and everything in it...
C:\Program Files\SD EnterNET\ENFUNS Updater\Downloaded\NAVYFIELDUS

Step 2: Download and install the manual patch for the game update you need


(Note: This information was passed down from NFGM, he was not able to
describe much more than I have provided, if there is a problem discovered from this
fix please let us know and we will let NFGM know.)

============================================================
25) About the Submit Ticket disappear!!

Since there has a lot of players using the "Contact Support" to submit the help
tickets, and I observe that some of the issues are belongs to the sub-categories
area, so when we go through the General Question Category, we will move to the
area that belongs to, so you will not find that in your General Question Area in your
View report section, please do me a favor, when you submit a report and the ticket
that disappear in the category that you submit, please check on other categories.

We will not delete any tickets that you submit, the only suitation that we delete the
ticket are:
1) Submit the double ticket.
2) Spam ticket.

other than that, we will keep all the tickets.

Therefore, if you found your ticket disappear, please check on other categories, in
Contact Support, there has 5 sub area, which are:

1) General Question
2) Reporting Offensive Players (Please provide SS to support your report)
3) Hacking / Lost (All the pathping related post will move here too)
4) Bug Report
5) Payment (Please also prepair your transaction number when you submit to here)
6) Event

thanks for time to read that
and please enjoy the time in NF



------------------------------------------------------------------------------------------------------------


Thanks for any/all input!!

Edit by babs: Improved layout
Edit by rolleso: Improved layout and input more info
Edit by rolleso: Input more info from the stick cleanup
Edit by Sp3ctre18: Updated/Added to info on corrupted data file
Edit by LordMichael: Added fix for already logged on error
Edit By J-n: Added Updater Fixes
Edit by Sp3ctre18: Fixed a pic link. :D
Edit by Archer (6/1/06): Added APP Update fix (18)
Edit by rolleso: How to refer friends
Edit by Sp3ctre18: Removed my note on corrupted data, since the new updater does
redownload the data files if deleted.
Edit by eze1: Added 22) "Account Currently Logged In/Network Speed is too slow"
fix and 23) Paypal "Session Timed Out" Solution
Edit by Boomer added malware section
Edit by rolleso: combin all cannot post info and improve Datafile Corrupt solution.
Edit by rolleso: delete outdate information.