I recorded which day missed sailors. GM need to recheck the record about a week's range.(Very important)(I stored sailors in HQ, so it maybe took some advantage.)
The picture of sailors to prove that you really had sailors before. (Maybe important)
(It will be better if you remember what kind of sailors missed. For example, i listed 3 FR SELITE eng, 2FR ELITE eng, 3 AXIS eng, which were all level 125)
I send ticket to chinese support, even you need to translate the language. (Maybe important)
The RIGHT GM who help you. (Very important)
The 1st GM read the ticket and delayed 3 month, and the ticket DELETED.(WHAT?)
The 2nd GM read another ticket and solved the problem in 3 days.