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  • Account Recovery

    10. 05. 2018 04:50


tg14

Hello to all of you guys out there, I was tasked by a friend to get his/hers account recovered after the merger happened because it changed the passwords without the users consent, well i can already hear you typing why not just reset the password, well... thats easier said then done, the issue is that the old email address connected to the account is no longer in existance, which means no email to have the password reset site to go to, but here is the bigger issue.

TO RECOVER YOUR ACCOUNT YOU NEED TO GIVE THEM AN OFFICAL GOVERMENT ISSUED DOCUMENT

Exuse me, im no rocket scientist here, but i very well know giving Offical Goverment Documents of your ID to some Chinese company is a high speed ticket to get your ID stolen, THIS IS NOT OK AT ALL, because potentally if i was to find my ID going around the internet it would be a high speed ticket for this company to get sued with ID theif, which will not end well for this company, so for the good for this company and our selfs, remove that requirement... well unless you want to get sued that is for ID theif.

Also the long time for the responce to come is expected, I could probably learn 5 languages and speak them fluently by the time i get the responce from GMs 

 

  • Re : Account Recovery

    10. 05. 2018 20:47


getlost05

TRy to create a new acc email using the email that was connected to the acc.. was tried that before.. dunno really.. just a thought!

  • Re : Account Recovery

    10. 05. 2018 21:13


tg14

Originally Posted by getlost05

TRy to create a new acc email using the email that was connected to the acc.. was tried that before.. dunno really.. just a thought!


Im pretty sure that it is 1 account per email

  • Re : Account Recovery

    10. 19. 2018 09:27


donit

yeah, trying to come back but I sure as hell am not giving them a government id

 

WTF do they need it for? my name isnt on my account, just a username

  • Re : Account Recovery

    10. 24. 2018 00:22


tg14

Ok i got a responce back from Zeta


Still there is abosutely no reason for them to have my Offical Goverment ID, Also the best way to keep my privacy is NOT TO SHARE PRIVATE INFO IN THE 1ST PLACE, I stated that IN BOLD CAPS when i submitted it.
this isnt rocket science guys, to keep info private is not to share it at all, and to share my Goverment ID for an account recovery... Im sorry but that doesnt justify the risk of my ID going into Chinese hands 

  • Re : Account Recovery

    10. 24. 2018 00:23


tg14

Originally Posted by donit

yeah, trying to come back but I sure as hell am not giving them a government id

 

WTF do they need it for? my name isnt on my account, just a username


I second that

  • Re : Account Recovery

    10. 24. 2018 00:42


tg14

I decided to check what was the requirements to make a new account, ITS WORSE.

 
Excuse me I AM NOT PROVIDING THAT. I think i am best sending an email to Vinnson about this. 

  • Re : Account Recovery

    10. 24. 2018 02:26


worldedge

Originally Posted by tg14

I decided to check what was the requirements to make a new account, ITS WORSE.

 
Excuse me I AM NOT PROVIDING THAT. I think i am best sending an email to Vinnson about this. 


Vinnson is well aware. He has posted about this before.

  • Re : Account Recovery

    10. 24. 2018 07:48


Black_Hand

Just fake it, use a site like fakenamegenerator and give them some bs documentation. 

  • Re : Account Recovery

    12. 02. 2018 03:15


SifoDyas

Hey guys,

Old player (since beta) reporting..

 

Did you had any news regarding your account? I also want to recover it but ofcourse I AM NOT GOING TO GIVE MY ID

  • Re : Account Recovery

    12. 04. 2018 08:06


tg14

Originally Posted by SifoDyas

Hey guys,

Old player (since beta) reporting..

 

Did you had any news regarding your account? I also want to recover it but ofcourse I AM NOT GOING TO GIVE MY ID


Unfortunently No, But i did start a suggestion to remove it, which you can find here http://fm.en.kupaisky.com/Community/Forum/View.aspx?category=D02&num=29121

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