Have you tried checking your connection to the server? you can run a pathping report and post the results here, in a CMD window type one of the following
pathping 211.43.149.201 for Nebraska or
pathping 211.43.149.200 for Kaiser
you will get a report like this and you need to let it run as it takes several minutes
Tracing route to 211.43.149.201 over a maximum of 30 hops
0 [192.168.2.2] 1 sd.cox.net [192.168.2.1] 2 10.142.24.1 3 ip68-6-12-21.sd.sd.cox.net [68.6.12.21] 4 elcnsysc10-get0305.sd.sd.cox.net [68.6.8.58] 5 fed1sysc10-get0300.sd.sd.cox.net [68.6.8.52] 6 panther-express-gw.ip4.tinet.net [77.67.68.138] 7 174.35.18.62 8 174.35.13.230 9 208.80.251.170 10 211.43.149.201 Computing statistics for 250 seconds...
Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 [192.168.2.2] 0/ 100 = 0% | 1 0ms 0/ 100 = 0% 0/ 100 = 0% sd.cox.net [192.168.2.1] 0/ 100 = 0% | 2 --- 100/ 100 =100% 100/ 100 =100% 10.142.24.1 0/ 100 = 0% | 3 13ms 0/ 100 = 0% 0/ 100 = 0% ip68-6-12-21.sd.sd.cox.net [68.6.12.21] 0/ 100 = 0% | 4 10ms 0/ 100 = 0% 0/ 100 = 0% elcnsysc10-get0305.sd.sd.cox.net [68.6.8.58] 0/ 100 = 0% | 5 9ms 0/ 100 = 0% 0/ 100 = 0% fed1sysc10-get0300.sd.sd.cox.net [68.6.8.52] 0/ 100 = 0% | 6 26ms 0/ 100 = 0% 0/ 100 = 0% panther-express-gw.ip4.tinet.net [77.67.68.138]0/ 100 = 0% | 7 27ms 0/ 100 = 0% 0/ 100 = 0% 174.35.18.62 0/ 100 = 0% | 8 29ms 0/ 100 = 0% 0/ 100 = 0% 174.35.13.230 0/ 100 = 0% | 9 24ms 0/ 100 = 0% 0/ 100 = 0% 208.80.251.170 0/ 100 = 0% | 10 24ms 0/ 100 = 0% 0/ 100 = 0% 211.43.149.201 0/ 100 = 0% Trace complete
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