Desolate..
" I don't think you've posted anything of useful value in a very long time."
describe "useful value" please.. and I dont flame.. I voice my opinion.. and I'm not afraid to either.. I spent 10 years in the air force.. was involved in 1 war and am now retired at the age of 30.... I do not care what people think of what I say or do. I care about this game.. I love this game.. I still put money into this game (im running a prem and just bought a dunq).
so I'm not here to flame it and turn people away from the game.. I just want SDE to take a good hard look at what is important and maybe.. just maybe.. add a little openness to whats going on.
We are all adults here.. If you tell me game wont be fixed till dec2011 but doesnt happen for 5 more months.. fine.. I'm a big boy and can handle that..
At least I know you are focused on a project!
What are you focused on right now $DE? Are you addressing the hackshield problems or have you written them off as customer's computer?
Are you working to make the game more stable? yes or no answer and what your doing is fine.. you dont need to talk in dev speak.
These are simple question/answers that ANY other game I have played have been consistently given to me. I think most American players will agree with me on that point.
I am not trying to be racist here.. but I believe there is simply a racial divide between $DE and it's playerbase.. $DE is used to dealing with a market who loves.. to be down and dirty about it.. a market that is flooded with dumb games that makes tons of money.
As Americans, we are more demanding--especially the younger generation--but that isnt a fault of ours.. blame it on the gaming community who started this customer service to begin with..
as it stand now, navyfield has the worst customer service of any game I have ever played....
1. When they respond back, half the time you dont understand what they said 2. When they respond back, they didnt even answer your question/s and more than likely got you wondering even more or brought up even MORE questions.
------------------ edit2--here is an example.. everyone loves examples right?
Question asked: "Do medic and seaman cancel each other out?"
Now pretty simple yes? now of course, this was a question regarding CV's and the use of medic and seaman being used at same time.
Answer: "Seaman does not have the medical ability. Once you change your sailor to medic, then the medical ability appears. "
and of course your first thought would be.. "why not just ask again".. but is it really worth it? how simple was that question and they cant even get that right. ---------------------
these guys just confuse the heck out of all of us, and this could all be fixed if they had a single rep that was dedicated and able to talk 1v1 to the people who matter.. after that, we get the trickle down news..
edit--oh and des.. I love how you jump in my post.. call me a spammer and flamer, yet add nothing useful to the conversation.. high five buddy!
|